What does the term 'power and control' refer to in service delivery?

The term 'power and control' in service delivery primarily refers to the influence affecting both the process of providing services and the individual autonomy of clients. This concept highlights how various dynamics, such as authority, societal norms, and systemic structures, can impact a person's ability to make choices about their own life and the services they receive.

Understanding this term is crucial for peer specialists and service providers, as it encourages them to recognize their role in either perpetuating or dismantling power imbalances within the therapeutic relationship. By being aware of how power dynamics can shape interactions and limit clients' autonomy, professionals can strive to create a more equitable environment that fosters client empowerment. This approach aligns with the principles of person-centered care, emphasizing respect for individual preferences and decisions.

In this context, recognizing the influence of power and control can help navigate challenges in service delivery and promote a supportive and collaborative atmosphere between peers and providers.